1. It is both a stabilizer and a selfie stick tripod.
1. What to do when the remote control runs out of battery
A: The remote control that comes with this selfie stick is battery-powered, batteries need to be replaced when the remote control runs out of power, the model number of the battery is CR1632. Meanwhile, we recommend that you turn off the power to the remote control when it is not in use to extend the battery life.
2. Why the gimbal won’t turn on after charging?/ Why won’t the gimbal charge?/ Why is the light not charging?
A: Because the power supply of the gimbal and the power supply of the lamp are separate, the charging port of the gimbal is at the top, and the charging port of the lamp is next to the lamp, as long as you find the correct location for charging the gimbal can be used normally!
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Super quickly received. Everything in very good condition. Not yet tried out
Excellent I loved it.
Fast delivery love it,but not yet try.don’t worry i gave 5 stars ❤️
Came super fast 12 days, Working good, thank you.
This is the second one of these I've purchased. It works fine as a simple gimbal stabilizer, but the best thing is that it will rotate to follow you when used as a desktop tripod. The fact that it has a remote to manually control the rotation is a great idea that I wish other higher-end units had. Unfortunately it will only turn left and right, or up and down, depending on how you configure it, but not both. It also has no threaded mount socket, so you can't mount it to a tripod, it must be held or sit on a table. It does extend, but not very much. I bought this one for about $25 and for that it's a lot of fun. You can do other neat things with it too, just haven't gotten the chance to play with it.
Very fast delivery. The product is well packed. All the declared functions work perfectly.
Very top, quality! Several modes of shooting and shooting!
I loved it very much, just need to try it❤️
Everything is as the photos and the video. The delivery is quick. Excellent product and service
They are as good as shown in the site, I love them. Seller recommended
Hello, everyone? I want to congratulate the store and the post office who delivered the product well before the date, arrived well packed and everything️ This I recommend you can buy! It is a quality product very well made and will benefit me too much congratulations but once
Very good and works arrived in 10 days
Really nice and compact, seems sturdy. I never tried it outdoor yet though.
Must be cool after you learn to use it. For now it's just one of those pointless things that only serve to spend money when we want to buy things that we don't need.
Wow amazing product I like this Gimbal ❤️❤️